Welcome to Vrindavan Bhajan Samagri
At Vrindavan Bhajan Samagri (“we,” “us,” or “our”), accessible from https://bhajansamagri.com/ (“Website”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website and make purchases from us. By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you interact with our Website, we may collect personal information that can identify you, including:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username and password.
- Payment Information: Credit/Debit card details, billing address (processed securely through payment gateways).
- Order Information: Product purchase details, shipping information, and transaction history.
1.2 Non-Personal Information
We also collect non-personal information that does not directly identify you, such as:
- Usage Data: Information on how you use our Website, including pages visited, time spent, and navigation paths.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Manage Services: Processing and fulfilling your orders, managing your account, and delivering products.
- To Improve Our Website: Analyzing usage patterns to enhance functionality and user experience.
- To Communicate with You: Sending order confirmations, updates, promotional materials, and responding to your inquiries.
- For Marketing and Advertising: Customizing advertisements and offers based on your preferences and browsing behavior.
- To Ensure Security: Protecting against fraud, unauthorized access, and ensuring the integrity of our services.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
3.1 Service Providers
We engage trusted third-party service providers to perform functions on our behalf, such as:
- Payment Processing: Secure payment gateways like PayPal, PayU, Razorpay, etc.
- Shipping and Fulfillment: Logistics partners for order deliveries.
- Marketing and Advertising: Platforms assisting in promotional efforts.
3.2 Razorpay Payment Gateway
If you choose Razorpay as your payment method, your transaction data is securely processed through Razorpay’s servers. Razorpay follows strict industry security standards, including:
- PCI DSS (Payment Card Industry Data Security Standard) compliance.
- Encryption of payment details for added security.
- Secure payment authentication mechanisms.
For more details on how Razorpay handles your data, refer to their Privacy Policy: https://razorpay.com/privacy.
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
4. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: SSL encryption to protect data transmitted between your browser and our servers.
- Access Controls: Limiting access to your personal information to authorized personnel only.
- Regular Security Audits: Conducting regular assessments to identify and address potential vulnerabilities.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
5.1 Access and Correction
You can access and update your account information by logging into your account on our Website. If you need assistance, please contact us at info@bhajansamagri.com.
5.2 Data Portability
You have the right to request a copy of your personal data in a structured, machine-readable format.
5.3 Deletion
You can request the deletion of your personal information, subject to certain exceptions. To make such a request, contact us at info@bhajansamagri.com.
5.4 Opt-Out of Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe link in the emails or by contacting us at info@bhajansamagri.com.
5.5 Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our Website. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Website.
7. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- By Email: info@bhajansamagri.com
- By Phone: +91-9549268394
- By Mail:
Vrindavan Bhajan Samagri
Vrindavan, Mathura
Uttar Pradesh, India – 281121 - Through Our Website: https://bhajansamagri.com/contact-us
Disclaimer: This Privacy Policy is a general template and may not cover all legal requirements applicable to your specific circumstances.